"Online Reputation Management"

Are potential customers looking at your website first, or are they first seeing online customer reviews and star ratings? Learn how to manage the online reputation of your business. Reviews and star ratings follow you everywhere online. They're valuable for customers and future prospects, influence decisions about where people do business, and affect how money is spent. Understand how to manage customer reviews, including how to analyze best practices and maximize online ratings. Presented by SCORE. Enter the library on the west side only.

SCORE is a national non-profit organization made up of successful working and retired business professionals who volunteer their time to help businesses succeed.