The Village of Skokie is currently seeking candidates for the position of full-time Entry-Level Communications Operator, working in the Police/Fire Dispatch Center. The primary duties are to receive general and emergency phone calls via the 9-1-1 phone system, obtain necessary information, dispatch Fire, Police and EMS units, enter data into a Computer Aided Dispatch system and transmit appropriate responses.
The Communications Center operates 24 / 7 every day, including holidays; Operators work a 40-hour week and will be required to work ANY and ALL shifts, based on operational need; High school diploma or equivalent required; Must have ability to handle simultaneous tasks and work in a multi-staff, team environment; Must have a clear speaking voice, good hearing, and excellent listening & verbal communications skills; Must have technical skills associated with using a personal computer. To view the complete job description, please visit the Skokie Jobs page at skokie.org and select the Communications Operator – Entry Level position.
Components of the selection process include Communications Operator test, interview, 2-hour real time observation period in the Dispatch Center, polygraph examination, in-depth background investigation, psychological evaluation, and medical examination, including a drug screen.
The hourly pay range for this position is $39.10 – $51.15. The starting hourly pay range is $39.10 - $43.11 (DOQ). Generous benefits package includes medical, dental, vision, & life insurance; Employee Assistance Plan, confidential online mental health support, IMRF retirement pension plan; paid vacation days, sick days, and holidays in the first year; and 457(b) retirement savings. To view the complete job description, please visit the Skokie Jobs page at skokie.org and select the Communications Operator – Entry Level option.
Interested parties should submit a letter of interest, resumé, and three professional references to: Village of Skokie Human Resources Division, 5127 Oakton St., Skokie, IL 60077, or email to Human.Resources@skokie.org. Applications are being accepted until the position is filled.
EOE Employer
